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CFSS Leadership Team

Tim Penrod, Chief Executive Officer

Tim Penrod - CFSS CEOTim Penrod is one of the founders of CFSS. Prior to working at CFSS, Tim worked as a family counselor, Systems of Care Coordinator, Child Protective Services case manager, a direct support worker in the Developmental Disabilities and Behavioral Health systems and a teacher/trainer in the education system. An Arizona native, Tim is very active in family responsibilities and community service. He enjoys music and plays a variety of musical instruments, including piano, guitar, trumpet and drums. Tim is a Marriage and Family Therapist with degrees in Business Administration and Marriage and Family Therapy. He and his wife are the parents of five wonderful children.

Marcia Pinter, Chief Operating Officer

Marcia Pinter - CFSS COOMarcia Pinter is the Chief Operating Officer of CFSS and is one of its original founders. Marcia has a background in juvenile justice and elementary education, as well as experience working in the behavioral health system. Marcia was involved in the original 300 Kids Project in Arizona, was a CFT facilitator and worked as a System of Care Developer. Marcia is uniquely passionate about family and youth involvement and supporting youth and families in moving agencies and systems to be more effective in the partnership that is developed. Marcia grew up in Colorado, but has lived in Arizona for 25 years. Marcia enjoys spending time with her husband and two young children.

Matt Pierce, Chief Clinical Officer

Matt Pierce - CFSS CCOMatt Pierce has had the fortunate opportunity to work with children and families in a variety of different capacities. Matt has been involved in myriad community development initiatives, and has experience as a case manager, clinician, supervisor, agency director and as a system clinical administrator. He has written a variety of curricula and training materials on the facilitation of child and family teams, the theory and practical components of implementing a positive behavioral approach, and how to deliver creative, individualized interventions to young people and families with complex needs. He received his Bachelor’s Degree in Psychology from Mesa State College in Grand Junction Colorado, and his Master’s Degree in Professional Counseling from the University of Phoenix. Matt currently holds the position of Chief Clinical Officer at CFSS. During his spare time Matt enjoys spending time with his wife and two sons, Riley and Teo.

Michael Terkeltaub, Chief Administrative Officer

Mike Turkeltaub - CFSS CAOMichael Terkeltaub is the Chief Administrative Officer of CFSS. Michael has served as a consultant to local and state public and private agencies regarding the development of family-focused, strengths-based services for children and families. He has over 20 years experience developing, implementing and operating community-based programming for at-risk youth and families. He has been instrumental in developing creative, strengths-based, community-based initiatives in Virginia, Maryland, Pennsylvania, Puerto Rico and Washington D.C. His programs include Systems of Care Approaches, Wrap-Around Process, therapeutic foster care, therapeutic group homes, in-home services, mentoring, respite and after school programs. He has consulted with communities and agencies in Virginia, Kansas, Arizona, Washington, D.C., Puerto Rico and the Netherlands.

Troy Bailey, Chief Business Officer

TroyBTroy Bailey brings his vast experience with supporting children and families to CFSS as the Chief Business Officer. Troy has been a developer of diverse community-based programs across the country, including direct support, outpatient and in-home services. He is a strong advocate for children, young adults and families involved in the behavioral health, child welfare and juvenile justice systems. In the early days of the JK settlement in Maricopa County, Troy was an innovative leader and developed many creative programs for children and families. Troy most recently served as the CEO of a behavioral health agency in the Virginia/D.C. area.

Steve Watson, Chief Financial Officer

Steve Watson - CFSS CFOSteve Watson has over 15 years of experience helping agencies create sustainable financial models to support their missions. Steve has an MBA from Arizona State University and is licensed as a Certified Public Accountant in the state of Arizona. In addition to Steve’s financial responsibilities he oversees the recruiting and human resources departments. Steve enjoys spending time with wife and his six boys playing sports and spending time outdoors.

Other Directors (Not Pictured)

Kelly Brown NAZ Program Administrator/Clinical Director
Suzanne Caves Director of Facilities and Office Management
Wendy Chaidez Director of Human Resources
Kristen Grimsrud Clinical Program Director
Tammy Guerra Statewide Director Division of Children and Family Services
Gus Hansen Director of Business Development
Mike Harris Finance Controller
Bridget Long Clinical Program Director
Emily Luechtefeld Senior Director of Operations
Nicole Olsen Clinical Program Director
Sarah Piano Director of Quality Management
Jared Palmer Director of Training

Contact Information

To contact one of the individuals above or another CFSS employee, please use the Contact Us section